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Dashboard: Add Promotional Values to Wristbands

Add promo cash for guests by using their UIDs.

Updated over 2 months ago

ou may have different tiers of wristbands, VIPs, or pre-sale offers. Whatever the reason, add currency amounts to UIDs using the following bulk import method.

How to Add Promotional Values to Wristbands in Bulk

For this, we will follow the steps for importing wristbands. Use that article for specifics on best practices for uploads.

  • Identify the wristband UIDs you want to add promo cash to. Perhaps you have a “Blue Tier” or “VIP” tier you wish to add money to.

  • Use the instructions on Importing Wristbands to download the template, populate a spreadsheet, and create a CSV.

  • On the Wristband tab in your event on the dashboard, click on Actions and select “Import Wristbands.”

  • On the next screen, in Tranaction type, choose Top up (PROMO)

  • Enter a numerical amount. Only use numbers instead of special characters.

  • If applicable, enter an expiration date and allow the promo cash to be used without a PIN.

  • Choose the CSV file you created and click Import.

Promo import.png


How to Add Promotional Values to Individual Wristbands

The above process details how to simultaneously add promo cash to hundreds or thousands of wristbands. Perhaps you want to add money to one or two wristbands. You can do that without creating a CSV file.

For Wristbands That Are Already Activated

  • In your Event, select the Wristband tab.

  • If the wristband has already been activated, more than a dozen filters can be used to find the specific one you want to add value to. If you don’t know the UID, try search by name, email address or phone number.

  • Once the specific wristband has been identified, click Actions to the left of the wristband and select Top Up.

Promo 2.png

  • Select Top up (PROMO) as the Transaction Type.

  • Enter the numerical amount of the promo cash without special characters.

  • Click Top Up.

Promo 3.png


For Wristbands Not Already Activated

  • In your Event, select the Wristband tab.

  • Scroll down to the Actions menu on the right and select New wristband / Top Up

Promo =4.png

  • Enter the Wristband Number (or UID), select Top up (Promo).

  • Enter the numerical amount of the promo cash without special characters.

  • If applicable, enter an expiration date and allow the promo cash to be used without a PIN.

  • Click Save.

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